Legal
Plipcard Privacy Policy
Effective: November 11, 2026
Who is responsible. PlipCard.com (plipcard.com) is the trade name under which Colmex Services LLC, of Oakland, California, USA, operates ("Plipcard", "we"). PlipCard.com is responsible for your personal information. Privacy contact: contact@plipcard.com.
What Plipcard is. Plipcard offers physical NFC and QR business cards that open an editable digital profile, plus a customer portal (website and iPhone and Android apps) to manage it. Plipcard is currently available only in the United States. This policy explains what we collect, why, who we share it with, and your choices.
1. Information we collect
From card owners (customers)
- Account: your email address, used to sign you in with a one-time link or code.
- Your card profile: name, job title, company, phone, WhatsApp, email, website, social links, bio, address, photo, logo, background images or video, colors and anything else you choose to add. Your profile is public by design: anyone who taps or scans your card, or opens your link, can see it.
- Purchase and shipping: your name, email and phone number, shipping address and country, card model, any images or text you give us to personalize it, and your plan and subscription status. Payments are handled by Stripe; we never receive or store your full bank card number.
- Where your purchase came from: if you reach our site through a campaign link, we remember that link for 30 days and save it with your order, to learn which ads work.
- Notifications: if you turn them on in the app, a token that identifies your phone, linked to your email and language, so we can alert you (for example, when someone leaves you their details).
- Preferences: your default card and the labels you give your cards.
From people who open a card
- We count how a card is used (views, contact saves and link taps). These counts are not tied to a name, email or account.
- If the owner turned on contact capture, you may choose to send them your name, email, phone and a message. We store it for the owner and email it to them.
- Our hosting providers may process technical data such as IP address and browser type to deliver the site and keep it secure.
From people who write to us
- If you use the contact form, we collect your name, email, company (optional), the topic and your message, and the text you accepted. We use them only to answer you, and we keep them while we need them to handle your request.
In the iPhone and Android apps
- Face ID / fingerprint: if you turn on the app lock, your phone checks your face or fingerprint. That data stays on your device; Plipcard never receives it.
- Camera and card scanner: when you scan a paper card, the photo is read on your phone to extract text. We do not upload or store the photo.
- Scanned contacts: the details read from the card (name, company, title, phones, emails, websites, address) and any notes you write are saved in your account. Saving to your phone's contacts happens only when you confirm it.
Cookies and similar storage. We use cookies and browser storage to keep you signed in and to remember your language and a few preferences. We do not use advertising or cross-site tracking cookies.
2. How we use your information
Necessary purposes (we cannot provide the service without them):
- Show your profile, sign you in, apply your plan, process your order, and personalize and ship your card.
- Send you what you ask for or need: sign-in codes, order and billing messages, renewal and cancellation notices, and notifications you turned on.
- Show you how your card is used.
- Keep the service secure, prevent abuse, comply with the law and fix problems.
Additional purpose (not necessary):
- Send you Plipcard news and offers by email. We do this only with your express permission, requested with a checkbox that is not pre-checked. You can withdraw it at any time, with no effect on your purchase or service, using the unsubscribe link in each email or by writing to us.
3. Who we share it with
We do not sell your personal information and do not share it for advertising. We use these providers, who process it to run Plipcard: Supabase (database, files, sign-in); Vercel (hosting); Stripe (payments and subscriptions); Resend (email); Apple (notifications, Apple Wallet passes, App Store); Google (Google Play, Android notifications, and Google Wallet passes if you add one); and USPS or another carrier, which receive your name and address to deliver your card. We personalize and print the card ourselves. We may also disclose information if the law requires it, or to protect the rights, safety and security of Plipcard and its users.
4. Other people's information: leads and scanned contacts
The details of people who leave their information on your card ("leads") and of cards you scan with the app are information you choose to collect. You are responsible for that use and for having a lawful reason to keep it. Plipcard only stores it on your behalf, protects it, and does not use it for any other purpose or sell it. Use the scanner only on cards people gave you and for a legitimate reason such as keeping in touch. Do not use it to send unsolicited messages. If a person asks you to delete their information, please do; if they contact us, we will tell you and may delete it at their request.
5. How long we keep it
We keep your account information while your account is open. Leads and scanned contacts stay until you delete them. When you ask us to delete your account, we remove your profile, contacts and notification tokens. We keep for 7 years the order and payment records that tax and accounting law require, and for 3 years a minimal deletion record (your email, your card identifier and the date) to show we carried out your request. We keep proof of your consent to automatic renewal for as long as the law requires.
6. Your rights and how to use them
You can ask us to access, correct or delete your information, get a copy, object to its use, or withdraw your consent. Write to contact@plipcard.com from your account email (so we can confirm it is you). We reply within 30 days. You can also delete your account in the app or at plipcard.com/delete-account.
- California and other U.S. states: you have the right to know what information we hold, correct it and delete it. We do not sell or share personal information for cross-context advertising and we do not discriminate against anyone who uses these rights.
7. "Do Not Track"
Our site does not track your activity across other sites and does not allow others to do so through our site for advertising, so it does not change its behavior in response to your browser's "Do Not Track" signal.
8. Security and breaches
We protect your information with encryption in transit, access controls and limited access to our systems. No method is completely secure. If a breach significantly affects your information, we will tell you, and notify authorities where the law requires.
9. Where your information is processed
Our providers may process and store information in the United States and other countries. By using Plipcard and accepting this policy, you understand and authorize that transfer, which we make with each provider's contractual protections.
10. Children
Plipcard is not directed to children under 16 and we do not knowingly collect their information. If you believe a child has given us information, write to us and we will delete it.
11. Changes to this policy
We may update this policy. We will change the date above and, for important changes, give you 30 days' notice in the app, on the site or by email. If a change means using your information for something different, we will ask for your consent again.
12. Contact
contact@plipcard.com · PlipCard.com, 2648 International Blvd, Ste 301, Oakland, CA 94601, USA.